385 Teleperformance Jobs

Key Responsibilities:

• Strategic HR Partnership:
  Partner with business leaders to align HR strategies with business goals. Provide insights and guidance on HR-related matters, helping to shape organizational culture and drive performance.
• Employee Relations:
  Act as a point of contact for employee concerns, providing guidance on conflict resolution, disciplinary actions, and grievance handling. Ensure the effective implementation of company policies, practices, and procedures.
• Performance Management:
  Guide and coach leaders on effective performance management, including performance reviews, feedback delivery, and employee development plans. Promote a culture of continuous improvement.
• Change Management:
  Support organizational change initiatives and help drive smooth transitions. Partner with leadership to ensure employees understand and engage with changes.
• Workforce Planning & Analytics:
  Analyze HR metrics and trends to provide data-driven insights for decision-making. Work with leadership to develop workforce plans and ensure alignment with business needs.
• Compliance & Policy Development:
  Ensure compliance with labor laws and regulations. Review and update HR policies and procedures as necessary to stay compliant and aligned with best practices.
• Employee Engagement:
  Drive initiatives to promote a positive work environment. Support programs that encourage employee recognition, engagement, and retention.