Telecalling Executive

Role & responsibilities

● Awareness call start of the month ● Adhering to Quality parameters ● Adhering to COC / TAT / Wrap-up ● Identifying POS accounts , Prioritize the Customers ● Collects additional charges such as Penal charges ● Achieve Daily Recovery Resolution (DRR) as per Milestones set ● Ask for PTP , generate Pick-ups ● Identifying accounts for Field visits

● Awareness call. ● Identifying accounts for Field visits.

Preferred candidate profile

Perks and benefits