Yardi Functional Consultant - Support

Key Responsibilities:

• Provide daily support and troubleshooting assistance for Yardi users, ensuring quick resolution of issues and optimal software performance.
• Serve as a point of contact for client inquiries, addressing functional questions and system needs.
• Work closely with clients to understand their unique business processes, offering solutions and configuration guidance within Yardi.
• Perform data validation and quality checks, ensuring the accuracy and integrity of Yardi data.
• Document issues, solutions, and best practices to enhance the support knowledge base.
• Collaborate with internal teams to escalate and resolve complex issues when needed.
• Stay up-to-date on Yardi system updates, enhancements, and best practices to provide clients with proactive support.

Qualifications:

• Chartered Accountant, Bachelors / Master’s degree in commerce.
• 2+ years of experience with Yardi software in a support capacity.
• Familiarity with Yardi modules such as Investment Management, Forecast Manager, or others is a plus.
• Strong problem-solving skills, with the ability to analyze and resolve system issues.
• Excellent communication skills to explain technical concepts to clients of varying technical backgrounds.
• Detail-oriented with strong documentation skills and commitment to accuracy.
• Candidate should be Open to travel onsite for Short term / Long term assignments on need basis Domestic/International.
• Candidate should be open to work in different time zones.

Why Join Us?

• Become part of an industry-leading team dedicated to making a positive impact on real estate operations.
• Work in a collaborative and supportive environment, with access to ongoing training and professional development.
• Competitive compensation and benefits package.
• Opportunities to learn and grow with access to the latest Yardi updates and industry best practices.