M365 Support Engineer- Level 1

Hiring for Office 365 Support Engineer | Work from Office | Kochi, Kerala

Note: Graduate/ Post graduate with 3 years of Office 365 troubleshooting experience can apply.
Experience on Office 365 administration is mandatory

• Remote and onsite user support and assistance
• Daily systems maintenance and performance checks
• Backup checks and remediation
• Desktop device installation, configuration and support
• Liaison with 3rd party vendors; and
• Travelling to client sites to provide technical assistance.
• Skills and experience

Required Candidate profile

Required Candidate profile

Must have hands on experience on Office 365 troubleshooting / Exchange Server / AD Azure.

• Experience in a Level 1 IT Support role;
• Strong knowledge of Microsoft operating systems, and applications, networking, general software and hardware, and Active Directory;
• Installation and configuration of PCs, thin clients, servers and network equipment;
• Excellent verbal and written communication skills;
• A strong customer focused approach;
• A strong work ethic;
• A great team player; and
• A positive "can do" attitude.

Benefits and Perks:

• Competitive salary.
• Technical training programs.
• Opportunities for career progression in a growing business.

Additional Details:

• Hours of operation: Australian Time Zone.
• Immediate joiner preferred.