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94 Techno Compass Consulting Jobs
Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry)
3-8 years
Mumbai, Chennai, Vadodara
1 vacancy
Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry)
Techno Compass Consulting
posted 12hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Communication, Documentation, Microsoft Office, Technologies Key Roles and Responsibilities:
- Ability to collect, analyse, and document requirements from stakeholders and customers.
- Understanding of how to create workflows and identify areas for process improvements in customer support operations.
- Create clear and concise documentation, including business requirements documents (BRDs), functional specifications documents (FSDs), user stories, and process maps.
- Effectively communicate requirements to technical teams and stakeholders.
- Facilitate communication and collaboration between ey stakeholders, including customer support teams and technical teams.
- Strong verbal and written communication to convey technical requirements to both business and IT teams as well as to interact with Client stakeholders.
- Work collaboratively with team members and provide clear updates.
- Work with data clean, manipulate and analyse data for meanignful insights and updates.
- Participate in testing and quality assurance activities.
- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
- Provide guidance and mentorship to junior business analysts.
- Contribute to the continuous improvement of business analysis processes.
- A bachelor s degree in business or related field or an MBA. A minimum of 3 years experience in Business / Systems Analysis or Quality Assurance
- Proven experience in eliciting requirements and testing and expert in BRD/FRD creation and development
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
- Proficiency in Microsoft Excel: Experience with pivot tables, data validation, conditional formatting, and charts.
- Detail oriented, analytical and inquisitive
- Ability to work independently and with others
- Extremely organised with strong time-management skills
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Experience creating detailed reports and giving presentations.
- Work from Home / Remote Working
- Flexibility in timings
- 5 Days working
- Team Outing
- Performance Bonus
- Employee reference bonus policy
- Exciting career path with an exponentially growing company
- Fun activities
- Abroad opportunities
- Deserving compensation
Employment Type: Full Time, Permanent
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