Add office photos
All Filters
1 Armstrong Fluid Technology Technical Support Lead Job
Technical support leader - Plant controller & Automation
6-8 years
Bangalore / Bengaluru
1 vacancy
Technical support leader - Plant controller & Automation
Armstrong Fluid Technology
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Presales solution validation.
- Technical support includes remote and on field resolution.
- Includes pre and auto commissioning of plant optimisation controllers.
- Work with RSEC + PEG and Sales to provide optimised solution.
- Provide timely warranty service support and AMC service support to all customers in the region.
- Co ordinate with factory quality team and give feed back about field failures.
- To achieve Service business targets for plant controllers & connect all controllers to cloud services.
- Work with all regional Reps to plan & achieve the service delivery objectives & goals.
- Participate in all the training programs conducted in factory and through online portal.
- Train all regional engineers/Rep engineers for all plant controllers and latest upgrades periodically.
- Co ordinate with all OEM suppliers like Honeywell/Carel/Schneider and our HQ for service support & resolution of issues.
- Provide feedback on field failures to all OEM team members for corrective action and with RCA.
- Overall responsible for all the plant control customer to have a good customer experience.
- University Degree/Diploma in Electrical/ Electronics & Communication Engineering
- 6-8 years of Field service hands on experience working in HVAC/Building Automation including CPM and automation.
- Demonstrated knowledge of Plant Controls in HVAC applications & Jace & Niagara program knowledge is required.
- Should have hands on experience in JACE/Carel / Other reputed control panels in HVAC/Building Automation industries.
- Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures).
- Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.
- Strong, team-oriented leadership skills with presence and a bias for action.
- Self-directed with ability to work autonomously and collaboratively and a focus on results.
- Ability to communicate in an open and authentic manner in all situations
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Support Lead roles with real interview advice
What Technical Support Lead at Armstrong Fluid Technology are saying
Technical Support Lead salary at Armstrong Fluid Technology
What Armstrong Fluid Technology employees are saying about work life
Armstrong Fluid Technology Benefits
View more benefits
Compare Armstrong Fluid Technology with
Grundfos Saudi Arabia
Xylem Water Solutions
Wilo Mather and Platt Pumps
Kirloskar Brothers
Crompton Greaves Consumer Electricals
Ksb Pumps
Sulzer
ITT Corp
Flowserve
John Deere
KONE
Sigma Electric Manufacturing Corporation
Caterpillar Inc
Ceasefire Industries
TechnipFMC
TK Elevator
Gmmco
Zetwerk Manufacturing Businesses
C.R.I. Pumps
Tata Hitachi Construction Machinery
Similar Jobs for you
Technical support leader - Plant controller & Automation
6-8 Yrs
Bangalore / Bengaluru
