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based on 22.1k Reviews

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1 IBM Technical Support Engineer Job

Cloud Pak For Data (CP4D) Technical Support Engineer

IBM India Pvt. Limited

 · 

4.0

 based on 22.1k Reviews

1-5 years

Kochi

Cloud Pak For Data (CP4D) Technical Support Engineer

IBM

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing AWS Oracle Cloud Computing Java Linux Administration

+ 18 more

Job Description

The Cloud Pak for Data team is currently looking for a Technical Support Professional to help diagnose, troubleshoot and resolve complex product and configuration issues to ensure our customers success in using our product. Ability to communicate effectively with customers and perform remote debugging via webEx is essential to success in this role. The ideal candidate is a fast learner and self-starter, with a good balance of technical and problem solving skills, combined with a strong desire to help our customers achieve their goals and exceed their project deadlines.

Required education
Bachelor's Degree
Required technical and professional expertise

Required Professional and Technical Expertise

  • Bachelors degree or equivalent in Computer Science, Computer Engineering, or related field?
  • Experience working with Linux/Unix systems, Docker and running Dockerized applications
  • Knowledge of Red Hat OpenShift technology?
  • Strong problem solving skills, Communication and customer relationship management Skills?
  • Ability to work in a dynamic fast pasted environment and continuously learnWork an early shift
  • Work an alternative work week (Tuesday - Saturday or Sunday - Thursday)
  • ?Participate in weekend pager duty rotation
Preferred technical and professional experience

Preferred Professional and Technical Expertise

  • Knowledge of microservices architecture and container orchestration
  • Advanced Linux Skills
  • Storage Skills (NFS,ODF,OCS)
  • Cloud Computing Experience with AWS, Azure or IBM Cloud
  • Database Skills (EDB, DB2, Oracle, MySQL)

Employment Type: Full Time, Permanent

Read full job description

IBM Interview Questions & Tips

Prepare for IBM Technical Support Engineer roles with real interview advice

What Technical Support Engineer at IBM are saying

4.1
 Rating based on 89 Technical Support Engineer reviews

Likes

Employee can maintain work & life.

  • Skill development - Good
    • +1 more
Dislikes

No appraisal, promotion.

  • Salary - Bad
    • +1 more
Read 89 Technical Support Engineer reviews

Technical Support Engineer salary at IBM

reported by 544 employees
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₹1.3 L/yr - ₹9.5 L/yr
11% more than the average Technical Support Engineer Salary in India
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What IBM employees are saying about work life

based on 22.1k employees
78%
84%
66%
79%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

IBM Benefits

Work From Home
Soft Skill Training
Health Insurance
Job Training
Cafeteria
Free Transport +6 more
View more benefits

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IBM Bangalore / Bengaluru Office Locations

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Bangalore / Bengaluru  (3) Hyderabad / Secunderabad  (2) Pune  (2) Mumbai  (1) +2 more
Bangalore Office
Headquarter
IBM India Pvt Ltd, No. 4/1, Tower D, 2nd & 3rd Floor, Dairy Circle, Bannerghatta Main Road Bangalore
Karnataka 560029
Bengaluru Office
IBM, No.12, Subramanya Arcade, Bannerghatta Road Bengaluru
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Cloud Pak For Data (CP4D) Technical Support Engineer

1-5 Yrs

Kochi

7d ago·via naukri.com
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