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5 TechNerds Solutions Jobs
L1 Support Engineer - 2 Job vacancies
TechNerds Solutions
posted 7d ago
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Key skills for the job
Job Description
- L1 Support Engineers rely on technical expertise to solve our customer's most challenging problems.
- 2-3 yrs of experience in Linux and Windows Server Administration and Support.
- Knowledge of UNIX/Linux operating systems.
- Good Knowledge in Linux and Windows Server Administration, Hosting, Plesk, cPanel and DirectAdmin, DNS Binding, MS SQL Server, SSL Configuration, FTP / SFTP Setup, Email Setup, Backup.
- Identify and combat unusual DDoS attacks. Knowledge in network technologies
- Knowledge in Web servers (Apache, IIS, Nginx, LiteSpeed, NodeJS)
- Knowledge in Content Management Systems (CMS) like WordPress, Codeigniter, Magento
- Knowledge in Cloud-based Monitoring Service for Servers and Websites
- Knowledge in script writing in PHP, Python, Bash, or other programming languages.
- Quickly responds to incident alerts and support calls. Identifies, and coordinate with teams that are critical to the events resolution.
- Monitor the database related activities, respond calls from the Application support and developments teams.
- Monitor the backups, recovery errors, respond to the request regarding the restoration of the DB
- Monitor the metric alerts, performance related issues like high CPU utilization, Application performance, High Memory utilization, Application tuning and Query tuning
- Ability to Multi Task and strong escalation management and leadership skills.
Employment Type: Full Time, Permanent
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