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Java Production Support
Tech Mahindra
posted 3mon ago
Job Description
- Must Have: 4 + years of total experience.
- Java, J2EE, SpringBoot, Microservices,, Spring Batch, Web services Rest /SOAP, Oracle SQL / PLSQL & Deployment and Cluster Application Architecture .
- To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts.
- Ready to work on 24*7 rotational shifts.
- Lead production support and maintenance activities.
- Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.
- Create functional and technical specification documents.
- Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines.
- Ensure analysts adhere to SLAs/KPIs/OLAs. Lead and ensure project is in compliance with Software Quality Processes and within timelines.
- Review functional and technical specification documents.
- Serve as the single point of contact for the team to the project stakeholders.
- Promote team work, motivate, mentor and develop subordinates.
- Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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Tech Mahindra Benefits
Diversity and Inclusion Parental Care Leave Paid Time Off & Public Holiday Work From Home Advance Leave 
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