Customer Care Executive

Role & responsibilities

• To deliver best-in-class service and go out of your way to find solutions and make our users delighted.
• ● Give instant responses & find solutions for our users over Emails & Calls.
• ● Follow up & think out of the box to deliver quality service over Emails & Calls.
• ● To ensure complete ownership of customer issues and guarantee end-to-end satisfaction with our services.
• ● To collaborate with various teams within the ecosystem identify optimal solutions for our customers
• ● To prepare key reports to stakeholders to help derive better actions on the floor for continuous improvement
• ● Sound Mind on Conflict Management

Preferred candidate profile

Very clear communication Hindi and English (Fluent)

• You are a team player.
• You are patient and kind.
• You are self-motivated.
• Analytical skills.
• You are challenge-oriented and want to improve the process.
• You are autonomous.

● Quick problem solver, smart, and always up for challenges.

• Vital and Responsible personality.
• You are versatile and can multitask

Perks and benefits

• Work location is Electronic City Office, Bengaluru
• Need candidate with fluent English and Hindi
• No cabs
• Candidate should have interest/knowledge in any sports as this project is related to sports products and accessories.
• Work from office
• Immediate joiner
• Compensation - Fresher 2.7LPA / Experience - 3.2LPA
• Interested candidates please call at 9875622051 (HR Shruti)