O356 Admin- Tech Lead

Overview: As an Office 365 Administrator, you will be responsible for managing, maintaining, and optimizing our organizations Office 365 environment. You will play a crucial role in ensuring the smooth operation of our cloud based productivity suite, facilitating effective communication, collaboration, and data management across the organization. Responsibilities: Office 365 Administration: Manage user accounts, licenses, and permissions within Office 365. Group based licensing management. Configure and maintain security policies, including data loss prevention (DLP) and multi factor authentication (MFA). Monitor service health, troubleshoot issues, and implement solutions to ensure high availability and performance. Monitor Entra connect server and the services. Manage and troubleshoot any issue with Entra connect sync and password sync. Automation of regular activities using scripts Email and Communication: Administer Exchange Online, including mailbox management, distribution groups, and email routing. Configure and manage Microsoft Teams for internal communication and collaboration. Manage and periodic audit and update to the Teams policies. Implement and maintain email security measures, such as spam filtering and encryption. Manage exchange in hybrid environment. Troubleshoot issues related mail flow, calendar, and all components of Exchange. Migration of mailboxes Migration of file shares to SharePoint point Collaboration Tools: Configure and customize SharePoint Online sites to support team collaboration and document management. Administer OneDrive for Business, ensuring seamless file storage and sharing capabilities. Facilitate the adoption of Microsoft Teams for chat, meetings, and file sharing. Data Management and Compliance: Implement retention policies and data governance measures to ensure compliance with regulatory requirements. Monitor and manage data storage usage within Office 365 to optimize resources and control costs. Collaborate with legal and compliance teams to respond to eDiscovery requests and ensure data security. Training and Support: Provide end user training and support for Office 365 applications and features. Create documentation and knowledge base articles to empower users to leverage Office 365 effectively. Troubleshoot user issues and escalate to Microsoft support when necessary. Qualifications: Bachelors degree in computer science, information technology, or related field (or equivalent experience). Proven experience of 5+ years in administering Office 365 in a corporate environment. In depth knowledge of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Strong understanding of cloud computing principles and security best practices. Experience with PowerShell scripting for Office 365 automation and management. Excellent communication and interpersonal skills, with the ability to work effectively in a team environment and interact with users at all levels of the organization. Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft Certified: Messaging Administrator Associate are a plus.