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1 Aabasoft Team Lead Job
Team Leader
Aabasoft
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Ensure that agreed service levels and targets are met.
- To reduce complaints, implement a proactive dispute resolution process and early warning signals.
- Conducting RCA of complaints to identify gaps in collections and tracking their closure.
- Ensure employee commitment and ability through focused collection routines by leading, coaching, and developing employees
- Identify low performers and give them proper guidance to improve their performance.
- Assure quality and provide appropriate feedback on all calls made by the entire team.
- Weekly team reviews and monthly authority reviews should be conducted.
- Publication of reports as well as pending reports, productivity reports, rosters, out of TAT cases, allocations, and providing required data as necessar
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Team Lead roles with real interview advice
People are getting interviews at Aabasoft through
People are getting interviews through
(based on 21 Aabasoft interviews)
Job Portal
Referral
Walkin
Campus Placement
Company Website
24%
19%
19%
14%
5%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Team Lead at Aabasoft are saying
Rating based on 9 Team Lead
reviews
Anonymous · Software Development
in Kochi
Likes
Job security due to diversification Management involvement and visibility
Dislikes
As of now I dont have any dislikes.
Read 9 reviewsTeam Lead salary at Aabasoft
reported by
8
employees
with 1-4
years exp.
₹1.5
L/yr - ₹3
L/yr
76%
less
than the average Team Lead Salary in India
View more details
What Aabasoft employees are saying about work life
based on 299 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Aabasoft Benefits
View more benefits
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