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Team Leader
Hathway
posted 18hr ago
Job Description
1. Handle Field Support Team of 20 Engineers
2. Complaint resolution as per company Turnaround Time (TAT)
3. Provide backend Technical support to the Field engineers and drive them for complaint resolution.
4. Coordination with cross functional teams for Escalation Management.
5. Support on various Product Testing, UAT & Test bed for firmware upgrade on network device
6. Productivity management
7. Daily analysis of complaints and contribute in reduction of complaints
Employment Type: Full Time, Permanent
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Anonymous · Retail & B2C Sales
in Mumbai
I am happy to work 6 month in Hathway Cable and Datacom Limited
Operating system is vey bad
Read 31 reviewsTeam Lead salary at Hathway
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Hathway Benefits
Job Training 
Health Insurance 
Work From Home 
Soft Skill Training 
Free Transport 
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