Front Desk Associate

Roles and Responsibilities

• Manage front desk operations, including handling phone calls, responding to emails, and addressing guest inquiries.
  
• Maintain accurate records of guest interactions, transactions, and communications.
  
• Ensure a smooth flow of communication between departments (e.g., housekeeping, maintenance) to resolve any issues promptly.
  
• Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs.
  

Desired Candidate Profile

• Excellent communication skills in English language (written & verbal).
  
• Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency.
  
• Strong attention to detail with ability to prioritize tasks effectively.