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43 Tata Communications Jobs

Sr Customer Service Executive - Platform Planning & Network Design

4-6 years

₹ 3 - 5L/yr

Chennai

1 vacancy

Sr Customer Service Executive - Platform Planning & Network Design

Tata Communications

posted 29d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities


Job Description

Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

RespResponsibilities:
Design and implement transmission network configurations based on project requirements and network architecture guidelines.
Perform configuration changes, upgrades, and optimizations to enhance network performance and reliability.
Collaborate with cross-functional teams to troubleshoot and resolve network issues related to transmission configurations.
Conduct performance analysis and capacity planning to support network expansion and upgrades.
Develop and maintain documentation related to transmission configurations, network diagrams, and standard operating procedures.
Stay updated with industry trends and best practices in transmission technologies and network configurations.
Provide technical guidance and support to junior engineers and technicians.

Requirements:
Bachelor s degree in Electrical Engineering, Telecommunications, or related field
5 years of experience in designing and configuring transmission networks, preferably in optical networks.
Proficiency in network protocols such as TCP/IP, MPLS, Ethernet, etc.
Hands-on experience with transmission equipment from vendors such as Ciena, Nortel, Marcony, etc.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills to collaborate effectively with internal teams and external vendors.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Certifications such as CCNA, CCNP, JNCIA, etc., are a plus.


Location: Chennai



Employment Type: Full Time, Permanent

Read full job description

Tata Communications Interview Questions & Tips

Prepare for Tata Communications Senior Customer Service Executive roles with real interview advice

Top Tata Communications Senior Customer Service Executive Interview Questions

Q1. What is BGP? What is spilit horizon rule? How you configure BGP route reflector? Tell BGP path selection algorithm? ebgp multihop concept? O ... read more
Q2. What is floating routing and how we can configure it
Q3. To maintain SIEM solution which are the daily activities that you will perform?
View all 144 questions

What people at Tata Communications are saying

3.6
 Rating based on 38 Senior Customer Service Executive reviews

Likes

Job security and skill development.

  • Job security - Good
Dislikes

So much politics and favouritism. No future (Career growth)for employees. Worst project management. No work life balance.

  • Salary - Bad
  • +4 more
Read 38 Senior Customer Service Executive reviews

Senior Customer Service Executive salary at Tata Communications

reported by 360 employees with 4-10 years exp.
₹4 L/yr - ₹8.6 L/yr
83% more than the average Senior Customer Service Executive Salary in India
View more details

What Tata Communications employees are saying about work life

based on 3.4k employees
72%
60%
59%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tata Communications Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Team Outings +6 more
View more benefits

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