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Support
Tango Eye
posted 4mon ago
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Fixed timing
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Job Description
Tango Eye is looking for Support professional to join our dynamic team and embark on a rewarding career journey
Data Validation and Integrity:
- Perform regular audits of data to identify inconsistencies, errors, and discrepancies across various systems.
- Develop and maintain data validation processes and protocols to ensure data accuracy and integrity.
- Work with data management teams to implement data correction procedures, ensuring that all data is up-to-date and reliable.
- Utilize tools and software to automate data validation processes where possible, reducing manual errors and increasing efficiency.
- Document data validation processes and maintain a log of data issues and resolutions.
Support and Communication:
- Act as the primary point of contact for data-related queries from various departments, providing clear and concise information.
- Collaborate with customer support teams to resolve data-related issues reported by customers, ensuring a swift and effective resolution.
- Communicate complex data issues to non-technical stakeholders in an understandable manner, ensuring all parties are informed and aligned.
- Provide training and guidance to teams on data validation processes and the importance of maintaining data accuracy.
- Develop and distribute reports on data validation activities, highlighting trends, issues, and improvements.
Collaboration and Coordination:
- Work closely with IT and data management teams to identify and resolve system-related data issues.
- Coordinate with the development team to implement changes in data validation procedures or to correct recurring data issues.
- Partner with business analysts to understand the impact of data issues on business processes and to prioritize data validation efforts accordingly.
- Engage with quality assurance teams to ensure that data validation processes are integrated into the overall quality control framework.
Process Improvement and Innovation:
- Continuously review and improve data validation processes, identifying areas for automation and efficiency gains.
- Stay up-to-date with industry best practices in data validation and implement new techniques as appropriate.
- Contribute to the development of new tools or enhancements to existing tools to improve data validation capabilities.
- Lead or participate in projects aimed at improving data quality across the organization.
Reporting and Documentation:
- Maintain detailed documentation of data validation processes, including procedures, tools used, and common issues encountered.
- Generate regular reports for management on the state of data quality, including metrics on data accuracy, error rates, and resolution times.
- Ensure that all documentation is kept up-to-date and accessible to relevant stakeholders.
Employment Type: Full Time, Permanent
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Strict timing
Monday to Friday
No travel
Night Shift
Tango Eye Benefits
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