Manager - Community Business - Telecom (8-10 yrs)

Manager - Community Business

Job Title: Manager- Community Business

Location: Hyderabad, India

Role Overview:

- This opportunity is with a leading ISP providing high-speed broadband services in select markets across India. With a focus on delivering cutting-edge connectivity solutions, the company is expanding its presence in community/large residential complexes within Hyderabad, and is now looking to hire a dynamic individual to drive scale and efficiencies.

- You will be responsible for overseeing and driving the sales and operations strategies, ensuring growth and profitability within the targeted market segment.

Key Responsibilities:

Strategic Leadership:

- Develop and implement a strategic vision for the Community Business division in alignment with the overall company objectives.Drive revenue growth, market share, and profitability through effective planning and execution.

Sales Management:

- Lead the sales team to achieve and exceed sales targets within the community segment.

- Identify new business opportunities and develop strategies to expand the customer base.

- Build and maintain strong relationships with key stakeholders, including property management companies and resident associations.

Operations Management:

- Oversee end-to-end operations of the community business, ensuring efficient service delivery and customer satisfaction.

- Implement and optimize operational processes to enhance productivity and minimize costs.

- Collaborate with cross-functional teams to streamline workflows and improve service quality.

Financial Management:

- Own the P/L responsibility for the Community Business division.

- Develop and manage budgets, forecasts, and financial reports.

- Implement cost control measures while maximizing revenue streams.

Team Leadership:

- Recruit, train, and mentor a high-performance team.

- Foster a collaborative and results-driven culture within the team.

- Provide leadership, guidance, and support to ensure individual and collective success.

Market Analysis:

- Conduct market research to stay informed about industry trends, competitor activities, and customer preferences.

- Use insights to make data-driven decisions and adapt strategies accordingly.

Qualifications:

- Masters in Business Administration.

- Proven track record of at least 8-10 years in a leadership role, preferably in the telecom or broadband industry.

- Strong understanding of sales, operations, and financial management.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to thrive in a fast-paced and dynamic environment.

- Demonstrated leadership experience with a focus on team development and performance.