Senior SAP LE Consultant - Support (8-10 yrs)

Roles & Responsibilities :

- On demand support to Global Business Process and Operational Divisions Teams as well as partners in charge of administration of data centers (database administration, upgrades, performance.)

- Accountable for Solution issues escalated to the Global Support team.

- Ensure that tickets are properly responded to, fixed, tested and follows-up those until they are properly closed according to process defined.

- Support provided is functional (analysis, feed-back, recommendation .).

- Analyze content of releases on his/her area and recommend best organization as far as testing is concerned.

- Liaise with regional / local support teams and testing factory to ensure that release validation process is done properly

- Analyze, challenge, validate recommendations and actions of on his/her area

- Liaise with Global Data Excellence and Business Process Leaders organization regarding problem solving and enhancement

- Contribute, review and validate Core bugs & enhancements specification.

- Contribute to testing and validation.

- SAP and functional knowledge on LE & SCM

- Experience in Application Support and working on SLA, CHR Delivery process to meet customer requirements and Any SAP Project Implementation activities.

Technology Skills :

1. 8 to 10 years of experience as consultant with complex and multiple projects (both complete Core template design / build / validation, roll-out and support) in the area of SAP - LE (Logistics Execution) and SD modules with hands-on experience on the following areas :

- Inter company Sales - SO / PO Scenario, Cross company STO and Intercompany Billing

- Transportation - Freight cost pricing and settlement

- Shipping - Packing, Loading and Post good issue

- Foreign trade and Customs

- Availability check

- IDOCS/EDI

- Understanding of user exits and debugging skills

- Functional competencies

2. High level of expertise in SAP Logistics Execution and integration areas

3. Understanding on Sales Process, Contract management, Pricing concepts, OTC, Partner Determination, Text Management, Pricing, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM).

4. Involved in configuring Master Data, Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit and debit memo, etc.) including special order types (Third Party Processing, Consignment Processing, Inter-Company Billing and

5. Inter-company stock transfers), Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries and Post Goods Issues

6. Good understanding of SAP enterprise Structure and interface concept and management.

7. S4 HANA exposure and certification is added advantage

Behavioral Skills :

- Should be able to coordinate with global team and service SLA's.

- Excellent communication skills both verbal and written with the ability to tailor communication to the intended audience (excellent English is a must)

- Team player and networking (colleagues as well as external partners)

- Capacity to challenge partners as well as capacity to show added value in relationship with them

- Ensure specifications are fully challenged and understood.

- Ensure good application development and delivery adhering to SDLC process.

- Customer centric and capacity to deliver high level of service.