Lead IT Operations Engineer (10-18 yrs)

We are currently hiring Lead IT Operations position for one of our esteemed, leading conglomerate client.

Education : BE/BTech(Full time)

Location : Mahalaxmi (Mumbai)

Work mode : Work from office(WFO)

No. Of Working days : 6 Days a week

Job Description :

Role & Responsibilities :

1. Strategic Planning :

- Identify opportunities for leveraging technology to enhance business processes, improve productivity, and drive innovation.

- Collaborate with senior management to prioritize IT initiatives and investments in accordance with the overall group IT strategy.

- Own the IT Plan for company's internal requirements and ensure adequate involvement from all stakeholders in identifying benefits and building the business case.

2. Technology Infrastructure :

- Oversee the design, implementation, and maintenance of robust IT infrastructure, including networks, telecom, servers and storage.

- Ensure the scalability, reliability and security of the organization's technology Infrastructure & Applications.

- Stay abreast of emerging technologies and trends and evaluate their potential impact on the organization.

3. Information Security :

- Establish and enforce information security policies, procedures, and controls to protect the organization's data and assets.

- Monitor and assess the effectiveness of security measures, and implement enhancements as needed.

- Respond to security incidents and breaches and lead the incident response and recovery efforts.

4. Digital Transformation :

- Drive digital transformation initiatives to modernize business processes, enhance customer experiences, and create new revenue streams.

- Champion the adoption of emerging technologies such as cloud computing, artificial intelligence, and Internet of Things (IoT) to drive innovation and competitive advantage.

5. IT Operations :

- Oversee day-to-day IT operations including helpdesk support, and vendor management.

- Work for IT operations of company as well as other entities as allocated time to time.

- Ensure the availability, performance, and reliability of IT systems, Services, Application and implement measures to minimize downtime and disruptions. SAP Implementation and Operation experience of 3-5 years would be preferred.

6. People Skills :

- Foster a culture of collaboration, innovation, and continuous improvement within the IT organization.

- Build Digital DNA and Security Awareness among all users including employees, partners and customers.

7. Compliance and Governance :

- Ensure compliance with relevant regulatory requirements, industry standards, and best practices.

- Establish governance frameworks and processes to ensure accountability, transparency, and risk management in IT operations.