MS Dynamics 365 Architect - CRM (10-20 yrs)

Role : Dynamic 365 Architect

Experience : 10+ Years

Location : Bangalore, Hyderabad, Chennai, Pune

Role Overview :

- We are seeking a highly skilled and experienced Dynamics 365 CRM Architect to design, develop, and implement innovative CRM solutions that align with our business goals.

- The ideal candidate will have a strong background in Dynamics 365 architecture, integrations, and customization, with the ability to lead complex projects from conception to delivery.

Key Responsibilities :

- Lead the architecture, design, and implementation of Microsoft Dynamics 365 CRM solutions.

- Collaborate with stakeholders to gather business requirements and translate them into technical solutions.

- Provide end-to-end architectural guidance, best practices, and recommendations for CRM implementations.

- Design and integrate CRM with other business applications and systems using Azure services, APIs, and connectors.

- Ensure CRM solutions align with business objectives, scalability, and security standards.

- Mentor and guide development teams on Dynamics 365 technologies and tools.

- Conduct performance tuning and optimization of Dynamics 365 applications.

- Stay updated on the latest trends and updates in the Microsoft Dynamics ecosystem.

Required Skills & Qualifications :

Experience :

- 10+ years in CRM solutions, including at least 5 years with Dynamics 365 CRM.

- Technical Expertise: Proficiency in Dynamics 365 modules, Power Platform, Power Automate, Power BI, and Azure services.

- Strong knowledge of CRM workflows, plugins, customizations, and SDK.

- Experience with integration tools like Logic Apps, Azure Service Bus, or third-party APIs.

- Deep understanding of security, compliance, and governance in CRM implementations.

- Familiarity with Agile and DevOps methodologies, including CI/CD pipelines for CRM projects.

Certifications : Microsoft certifications (e.g., MB-600, MB-210, or equivalent) are highly preferred