Customer Centric Engineering SMTS

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About Salesforce

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Join a high impact global engineering team that delivers Customer Love by solving the toughest technical customer escalations fast and champions trust strategy throughout the company.

At Salesforce, trust is our #1 priority. Our cloud applications handle billions of transactions each day for 150,000+ companies who demand high quality, responsiveness, and predictability. Performance issues and functional bugs must be identified and resolved quickly. As a Customer Centric Engineer within RD you will investigate, reproduce, and diagnose complex issues affecting our customers. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

What you ll be doing:

What we re looking for:

There are opportunities for international travel for training and mentoring, but this position requires no formal travel.

Required Technical Skills:

Desired (optional) Technical Skills:

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