Ecommerce Warehouse Executive

Skills Required:

1. Warehouse Management

• Inventory Control: Ensuring that the warehouse is organized, and the inventory levels are properly tracked and maintained. Skills in stock rotation, order picking, and cycle counting are essential to minimize errors and optimize storage.
• Space Utilization: Efficiently managing the available space in the warehouse, organizing products for quick retrieval, and ensuring the safety of goods.
• Safety Standards: Knowledge of warehouse safety protocols to reduce accidents and maintain compliance with regulations.

2. Dispatch Coordination

• Logistics Planning: Overseeing the dispatch process, which includes scheduling deliveries, managing transport logistics, and ensuring timely dispatch of goods to customers.
• Route Optimization: Understanding delivery routes and schedules to maximize efficiency and reduce transportation costs.
• Tracking & Monitoring: Keeping track of dispatch status and providing updates to customers or relevant departments. Ensuring that the dispatch process meets quality standards and customer expectations.

3. Billing and Invoicing

• Invoice Generation: Ensuring accurate billing for goods dispatched, maintaining a record of transactions, and ensuring invoices are generated timely and correctly.
• Payment Reconciliation: Coordinating with the finance team to verify payments, handle discrepancies, and ensure the billing process aligns with financial systems.
• Cost Management: Managing the cost aspects of dispatch and warehouse operations, and ensuring that the financial records reflect accurate costs and margins.

4. Communication and Coordination

• Team Collaboration: Effective coordination with warehouse staff, dispatch teams, suppliers, and other departments to ensure smooth operations.
• Customer Interaction: Communicating with customers to resolve issues related to deliveries, billing, or product availability.
• Problem-Solving: Addressing challenges in real-time, such as delays, stock shortages, or system errors, with a proactive and solution-oriented approach.