Systems Engineering Lead

Project Role :Systems Engineering Lead

Project Role Description :Lead teams that work on complex systems engineering solutions for customers. Design & develop engineering systems associated with physical products including feature functionality, engineering architecture, system integrations, simulations, and test methods. Oversee feature plan implementation and design failure mode effect analysis (DFMEA).
Must have skills :Unified Communication and Collaboration Implementation
Good to have skills :NA
Minimum 5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:As a Systems Engineering Lead, you will lead teams that work on complex systems engineering solutions for customers. You will design and develop engineering systems associated with physical products, including feature functionality, engineering architecture, system integrations, simulations, and test methods. Your role will involve overseeing feature plan implementation and conducting design failure mode effect analysis (DFMEA). You will be responsible for managing and coordinating the team's activities to ensure successful project delivery.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Lead teams in the design and development of complex systems engineering solutions.

Develop engineering systems associated with physical products, including feature functionality, engineering architecture, system integrations, simulations, and test methods.

Oversee the implementation of feature plans and ensure successful project delivery.

Conduct design failure mode effect analysis (DFMEA) to identify and mitigate potential risks.

Manage and coordinate the activities of the team to ensure efficient project execution.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Unified Communication and Collaboration Implementation.

Strong understanding of systems engineering principles and methodologies.

Experience in designing and developing complex engineering systems.

Knowledge of feature functionality, engineering architecture, system integrations, simulations, and test methods.

Familiarity with design failure mode effect analysis (DFMEA) and risk mitigation strategies.
Additional Information:

The candidate should have a minimum of 5 years of experience in Unified Communication and Collaboration Implementation.

This position is based at our Indore office.

A 15 years full time education is required. Key Responsibilities

Maintenance administration of Cisco Voice PBX systems services Responsible for handling day-to-day Voice operations, requirements issues

Managing & maintaining Cisco Unified communication and collaboration, WebEx, Telepresence Infrastructure for various clients.

Managing & maintaining CUBE / CUSP, SIP trunks, Expressways and troubleshooting issues.

Provide L3 / L4 support for operational activities.

Vendor management for resolving major production issues.

Handling day to day Incidents and Service requests.

Sending daily and weekly status reports to Client and Project Manager.

Prepare technical solutions and effort estimation for the projects.

Planning, coordinating, tracking and executing Migrations.

Identify process improvement areas and define new processes.

Identify automation areas and implement the automations to optimize the team efforts.

Mentoring team members to achieve target timelines and deliverables.

Handling escalations related to project deliverables and looking into RCAs.

Coordinating with vendors on process improvement areas and ensure to have those in place.

Motivating team members to upskill / cross skill.

Tracking team contribution towards project deliverables.

Contributing and driving project / capability initiatives.
Technical Experience:

Product/Solution knowledge – Cisco UC&C, WebEx Meetings, WebEx Teams, Cisco Meeting Server, CUC/Unity, Expressways, Voice gateways, CUBE/CUSP, Video Endpoints, Media Control Unit, E911 (Intrado).

Sound technical knowledge and hands-on on Cisco UC&C environment.

Implementation and ongoing management of the Cisco UC&C products.

Management and troubleshooting of complex environment.

Expertise on ITIL processes and project management.Good To have

Exposure on UCCX/UCCE.

Knowledge of Verint recording.

Automation using RPS / DevOPSProfessional Attribute

Minimum 7-9 years of hands-on experience on one or more products mentioned above.

Experience in implementing and managing complex UC&C environments.

Good understanding of procedures, application and concepts within own subject area (and understanding them in the context of the business)

Team handling / people management, good communication skills.

Self-driven, target oriented.

Excellent communication skills.

Previous experience working with cross geography teams.

Ready to work in shiftEducation

Bachelor's degree in engineering preferred.Certifications

CCNA / CCNP / CCNP Voice

 
Qualifications 
15 years full time education