System Development Engineer

Are you passionate about empowering authors and revolutionizing the publishing industry? Join us in shaping the future of self-publishing!

Were looking for a talented Software Development Engineer to join our Author Support Technology team. Youll be instrumental in designing and building scalable solutions that help authors succeed on Amazons publishing platform. This is a unique opportunity to tackle complex technical challenges while directly impacting the success of authors worldwide.

Why This Role Matters:
Every day, authors rely on our services to share their stories with the world. Your teams solutions will directly impact their success by ensuring they receive timely, accurate support throughout their publishing journey. Youll have the autonomy to shape the technical direction of author support systems while working on challenging problems at Amazon scale.

Join us in revolutionizing how we support the next generation of authors!

Key job responsibilities
Design and implement scalable, multi-tenant services that power our author support ecosystem
Lead technical design discussions and mentor junior engineers
Collaborate directly with internal users to understand pain points and craft efficient solutions
Drive architectural decisions for new features and systems
Build automation tools that streamline author support workflows
Own end-to-end delivery of critical technical initiatives - Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes