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2.9

based on 235 Reviews

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2 Stefanini System Administrator 1 Jobs

System Admin I

1-6 years

Noida

1 vacancy

System Admin I

Stefanini

posted 3mon ago

Job Description

As a System Administrator, you will have responsibilities to provide the Level 1 Technician. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create triage incidents. Good to have troubleshooting skills on Server 2012/2019. Create documentation SOP for easing out tasks resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.
  • Should have excellent written and verbal communication
  • Technical team handling experience
  • Good Exposure to ticketing tools (SNOW, JIRA etc.)
  • Good troubleshooting skills on Server/Linux OS
  • Excellent understanding of Infrastructure monitoring
  • Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM)
  • Administration of monitoring tools would be good to have skill
Job Responsibilities:
  • Utilize different monitoring tools and email to monitor IT infrastructure for clients
  • Utilize advanced hardware and software troubleshooting knowledge to support users
  • Install, configure and do regular maintenance of servers on Server and Linux platforms
  • Act as Liaison between client and service or hardware provider
  • Define, write and maintain documentation on IT infrastructure and best practices of the client
  • Participating in rotating schedule and monthly maintenance activities like server patching would be helpful
  • Provide restorative or maintenance actions to resolve end-user issues
  • Assist with special project work as needed
  • Escalate problems to the next level of support when necessary
  • Ability to work a 24 x 7 schedule required
  • Passion, ambition and drive to work in an extremely demanding customer service environment
  • Demonstrated ability to work under pressure
  • Outstanding communication skills and a distinct passion for service IT knowledge or a completed apprenticeship
  • Basic understanding of backup tool i.e. CommVault.
  • Basic knowledge of Hyper-V, windows server (core and GUI) and linux server.
  • Outstanding customer orientation, i.e., ability to build rapport and trust quickly and to influence an audience through communication to arrive at the best solution
  • Excellent English written and verbal communication skills, i.e., active listening, ability to clearly summarize an issue, both in writing and verbally
  • Excellent problem-solving skills, i.e., ability to apply a highly logical and well-organized approach to the analysis and resolution of issues
  • Basic support knowledge of: MS Server7/Server 10, MS Office 2016, Internet browsers,
  • Good judgment skills with a strong sense for urgency and attention to detail
Requirements:
  • Minimum of 1+ years of IT Infrastructure monitoring experience
  • Candidate must have experience in cross skilled trainings
  • Must be Event Management Base Services
  • Network Monitoring (NOC)
  • Server Monitoring
  • Backup Monitoring
  • Hyperconverged Environment Monitoring (VMWare)
  • Basic knowledge regarding MS Server MS Office 2016, Server Active Directory
  • Excellent verbal and written communication skills
  • Documentation skills
  • Ability to complete special projects/assignments with minimal supervision
  • Team and customer-oriented attitude
  • Shift flexibility performing services for a 24 x 7 Global customer
  • Outstanding attendance and schedule adherence
  • Service Now Zabbix, Movi, Jira experience is preferred

Employment Type: Full Time, Permanent

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What System Administrator 1 at Stefanini are saying

2.3
 Rating based on 4 System Administrator 1 reviews

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    System Administrator 1 salary at Stefanini

    reported by 48 employees with 1-5 years exp.
    ₹3.5 L/yr - ₹6 L/yr
    At par with the average System Administrator 1 Salary in India
    View more details

    What Stefanini employees are saying about work life

    based on 235 employees
    56%
    74%
    76%
    55%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Stefanini Benefits

    Health Insurance
    Work From Home
    Soft Skill Training
    Free Food
    Job Training
    Free Transport +6 more
    View more benefits

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