Operations/Project Management - Business Analyst

Role: Operations/Project Management - Business Analyst

Experience: 2yrs

Shift Timings- 3PM -12AM

Notice period:15-30days

Experience: 4.5LPA max

• The Partner Transaction Center (PTC) is a centralized team within Global Business Revenue Operations (GBRO).
• The PTC team is responsible for the operational excellence of systems and processes used by indirect channel representatives and partners globally.
• Partners are valuable as they help resell software, cloud and hardware products to end customers and their differentiated services combined with technology help enable our customers to achieve their business goals.
• The candidate will have experience with managing partner relationships, implementing business and strategic functions, managing operations with multiple stakeholders, process optimization and work towards enhancing customer experience.

Responsibilities:

• We are looking for an exceptional, results-oriented individual who uniquely combines interpersonal skills to work cross-functionally within the organization.
• Responsible for understanding and executing the workflow, processes and business practices for partners
• Acts as a first point of contact for partners/channel representatives and liaison with external and internal stakeholders on a daily basis to support partner transactions
• Continually provide insights and look for opportunities to improve the process.
• Ability to identify and differentiate the key components of problem statement, generate a range of creative solutions, evaluate them and deliver the best outcome.
• Work closely with the senior management to report on all aspects and support the execution of new initiatives to drive growth.