Hiring Project Co-ordinator - Ahmedabad - UK Shift

Job Description Professional Services Project Coordinator

Duties and Responsibilities

• Coordinate with Project Management Team and other groups within Sales / Operations to obtain relevant data about the project opportunity and staffing requirements
• Review order booking paperwork and update the Professional Services systems for project set up
• Create Billing contract and setup project by determining project type as per the signed contract & guidelines
• Run weekly time reports to estimate revenue; identify any resource or revenue corrective actions that are required to meet/beat monthly target
• Run monthly/quarterly billing; work with accounting to record revenue.
• Collaborate with Professional Services leaders to provide reports focused on financial & resource management data to aid revenue and budgetary goals.
• Develop analytical reports for all sources of services revenue, consistent with company standards, and management direction.
• Assist Services leadership team with resource management and proactive forecasting processes.
• Skills Matrix: Management of PS / Vertical Resource Skill Matrix, ensuring all PS resources have an updated Skills Matrix.
• Support Professional Services staff to better understand revenue, hours, and target attainment goals
• Ensure timely and complete new PS employee onboarding with content tailored to the new hires positions
• Schedule calls with US/India PS teams for daily/weekly/monthly review of project information and make updates to PS tool as required

Required Qualification & Skills

• Bachelors degree required, preferably in Finance, Accounting, Statistics, or Business Management
• Demonstrated progressive industry experience in a Professional Services Operations or similar role for a high-tech IT company
• Professional Services Automation (PSA) tools experience recommended (i.e. ServiceNow, Dynamics CRM etc.)
• Previous experience in a data-driven, analytics-centric role
• Working understanding of Professional Services cost structures strongly preferred
• Strong Microsoft Excel skills including experience with pivot tables, analysing and formatting data, use of filters, and creating charts and graphs
• Excellent communication and presentation skills
• Must have incredible attention to detail, be self-starting, and possess strong organizational skills

Job Description – Professional Services Project Coordinator

Duties and Responsibilities

• Coordinate with Project Management Team and other groups within Sales / Operations to obtain relevant data about the project opportunity and staffing requirements
• Review order booking paperwork and update the Professional Services systems for project set up
• Create Billing contract and setup project by determining project type as per the signed contract & guidelines
• Run weekly time reports to estimate revenue; identify any resource or revenue corrective actions that are required to meet/beat monthly target
• Run monthly/quarterly billing; work with accounting to record revenue.
• Collaborate with Professional Services leaders to provide reports focused on financial & resource management data to aid revenue and budgetary goals.
• Develop analytical reports for all sources of services revenue, consistent with company standards, and management direction.
• Assist Services leadership team with resource management and proactive forecasting processes.
• Skills Matrix: Management of PS / Vertical Resource Skill Matrix, ensuring all PS resources have an updated Skills Matrix.
• Support Professional Services staff to better understand revenue, hours, and target attainment goals
• Ensure timely and complete new PS employee onboarding with content tailored to the new hires’ positions
• Schedule calls with US/India PS teams for daily/weekly/monthly review of project information and make updates to PS tool as required

Required Qualification & Skills

• Bachelor’s degree required, preferably in Finance, Accounting, Statistics, or Business Management
• Demonstrated progressive industry experience in a Professional Services Operations or similar role for a high-tech IT company
• Professional Services Automation (PSA) tools experience recommended (i.e. ServiceNow, Dynamics CRM etc.)
• Previous experience in a data-driven, analytics-centric role
• Working understanding of Professional Services cost structures strongly preferred
• Strong Microsoft Excel skills including experience with pivot tables, analysing and formatting data, use of filters, and creating charts and graphs
• Excellent communication and presentation skills
• Must have incredible attention to detail, be self-starting, and possess strong organizational skills