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28 Syngenta Jobs
ServiceNow Architect
Syngenta
posted 17hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Implementation Experience
Own the ServiceNow roadmap and architecture aligning it with the Organizations business strategy and driving the adoption of new features and capabilities.
Proven experience in designing and architecting end-to-end ServiceNow solutions, ensuring alignment with business requirements, architectural principles, and best practices.
Ability to translate high-level business requirements into technical designs and specifications, considering scalability, performance, security, and integration requirements.
Provide architectural oversight and guidance during the implementation process, ensuring adherence to established standards and best practices.
Collaborate with cross-functional teams, including Business Analysts, Developers, and Implementation Consultants, 3rd parties.
Upgrade Experience
Identify opportunities to leverage new features and capabilities introduced in the latest ServiceNow release and align them with the ServiceNow Roadmap.
Provide architectural guidance and oversight during ServiceNow upgrade projects with focus on performance and system availability during and after upgrade. Bring in right solutions weighing the cost effectiveness and simplicity in terms of managing operations.
Assess the impact of upgrades on existing customizations, integrations, and workflows, and recommend appropriate mitigation strategies or architectural changes.
Review and validate the upgrade approach, testing plans, and rollback strategies to minimize risks and potential disruptions.
Design Review
Taking accountability for the overall solution design and its alignment with business, technical requirements.
Evaluate design options and recommending the most suitable approach based on scalability, cost effectiveness, performance, maintainability, security, and best practice.
Participate in design reviews for change requests and projects, providing technical guidance and ensuring alignment with architectural principles, standards.
Collaborating with development teams to ensure implementation adheres to the approved design and establish processes for ongoing design reviews.
To review and sign-off design, efforts for development in Change Requests and Projects.
Integration Experience
Proven expertise in integrating ServiceNow with third-party applications including enterprise resource planning (ERP, databases, and external systems using various integration methods, such as web services, APIs, and middleware solutions.
Proficiency in handling complex integration scenarios, such as real-time data synchronization, batch processing, and event-driven integrations.
Experience with integration governance and documentation practices, ensuring adherence to organizational standards and facilitating knowledge transfer.
Understanding of integration performance optimization techniques, load balancing, and scalability considerations.
Best practice for development
Define and continuously update coding standards and best practices for ServiceNow collaborating with Devops and Platform team.
Establish processes for code reviews and static code analysis to identify and address potential issues or deviations from coding standards.
Stay up to date with ServiceNows recommended coding practices, platform updates, and industry best practices, and adapt coding guidelines accordingly.
Monitor and analyse code metrics, such as code complexity, technical debt, and code coverage, to identify areas for improvement and refactoring.
ServiceNow Performance Analytics and Reporting
Define framework around Performance Analytics, Reporting and guide delivery team for data-driven decision-making
Cloud Computing Platform Familiarity
Familiarity with cloud computing platforms such as AWS, Azure, or GCP, and experience in deploying and managing ServiceNow instances in cloud environments.
Platform Health
Ability to analyse platform performance metrics and identify bottlenecks or areas for optimization.
Experience in monitoring and managing ServiceNows database size and growth.
Ability to implement database size reduction strategies, including archiving, purging, and data partitioning techniques.
Familiarity with database performance tuning techniques, such as query optimization, indexing strategies, and database configuration settings.
Effective Teamwork and Communication
Possess excellent interpersonal and communication abilities to engage with diverse stakeholders effectively.
Work closely with cross-functional teams, gathering requirements and collaboratively developing comprehensive solution designs through open dialogue and cooperation.
AI, Now Assist and Automation
Keep up to date with ServiceNows AI and automation offerings, including Now Assist, Virtual Agent, Performance Analytics, and Predictive Intelligence to leverage new features and functionalities.
Ability to collaborate with cross-functional teams, including business analysts, developers, and subject matter experts, to gather requirements, align AI solutions with organizational goals and continuously update ServiceNow roadmap.
Continuously identify opportunities in collaboration with teams for removing waste from processes, make it lean and automate.
Agile Methodologies and DevOps Practices
Experience of ceremonies, such as sprint planning, daily stand-ups, retrospectives, and demos.
Ability to collaborate effectively with cross-functional teams, including product owners, developers, and quality assurance.
Knowledge of Agile project management tools and techniques, such as user story mapping, estimation, and prioritization.
Familiarity with Agile scaling frameworks, such as Scaled Agile Framework (SAFe) or Disciplined Agile Delivery (DAD), for large-scale Agile adoption.
Willingness to work outside of normal business hours when necessary to solve high profile issues or complete critical path projects.
Education and Certifications
Bachelor s degree in computer science or related field
ITIL Foundation or higher certification
ServiceNow Admin and Development certif
Employment Type: Full Time, Permanent
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What Syngenta employees are saying about work life
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Flexible timing
Monday to Friday
Within city
Day Shift
Syngenta Benefits
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Syngenta Pune Office Location
Pune Office
Syngenta India Ltd, Amar paragigam, Sr No. 110/11/3, Baner Road, Near Sadanand Hotel
Pune
Maharashtra 411045
Maharashtra 411045
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