Synechron - Client Partner (2-6 yrs)

Job Role : Client Partner / Technology Delivery role.

Level : Associate Director/Director.

Client: Captive/Global Capability Center of an Investment Bank.

About Company:

- At Synechron, we believe in the power of digital to transform businesses for the better.

- Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions.

- Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms.

- Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

- Client Engagement.

- Maintain High-touch client connect at all levels.

- Have clear understanding of client org structure.

- Know client work, technology, and system environments.

- Define governance structure with clear roles and responsibilities of each stakeholder.

- Organize governance meetings as per defined frequency.

- Prepare minute of meetings and track action items closely.

- Circulate status report well before governance meetings.

- Collect feedback about our resources at a regular interval.

- Work on proposals, commercials, negotiate rates / pricing as applicable.

- Maintain a good client relationship.

- Employee Engagement.

- Have Regular connects with resources.

- Organize HR connects, fun activities etc.

- Collect and provide feedback, attend to employee concerns on a timely manner.

- Work on Awards and recognition on a continuous basis.

- Maintain detailed feedback template for client submission.

- Create detailed plan for open role fulfilment for set of open requirements like # of client drives, submissions statistics, submission to selection ratio etc.

- Maintain a tracker with both internal and external candidates list with all necessary details.

- Work closely with recruitment team on external hiring; prioritize the set of requirements.

- Leverage vendors as and when needed.

- Schedule daily call with recruitment team to track external hiring for each requisition.