AVP, Product Engineer - Cloud Platform

Role Title:  AVP, Product Engineer - Cloud Platform

Company Overview:

COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industrys most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #5 among Indias Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.
• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview:

This role will be part of the Data Architecture & Analytics group part of CTO organization.

• Data team is responsible for designing and developing scalable data pipelines for efficient data ingestion, transformation, and loading(ETL).
• Data team owns and manages different tools platforms which provides an environment for designing and building different data solutions.
• Collaborating with cross-functional teams to integrate new data sources and ensure data quality and consistency.
• Building and maintaining data models to facilitate data access and analysis by Data Scientists and Analysts

Role Summary/Purpose
We are seeking an experienced AWS Platform Engineer to join our Cloud Data Platform team. The successful candidate will be responsible for managing, maintaining, and optimizing our AWS accounts hosting services like EMR, Redshift, Athena, S3, EC2 etc ensuring high performance, security, and reliability. The ideal candidate should have experience with AWS Services and data migration from On-prem to public cloud.

Essential Responsibilities

• Perform POCs on AWS services
• Design, implement, and manage AWS Redshift clusters through Terraform IaC
• Optimize and improve Redshift performance, scalability, and availability
• Support User SQL queries and issues
• Ensure data security, integrity, and compliance with data governance policies
• Monitor and troubleshoot cluster issues, performing root cause analysis and implementing preventive measures
• Collaborate with data analysts and data scientists to understand business requirements and optimize data models
• Stay up-to-date with new AWS Redshift features and best practices
• Develop and maintain documentation of Redshift architecture, processes, and procedures
• Hands-on experience with EMR cluster builds and necessary user support
• Involving in defining IAM roles, policies and user onboarding for Redshift and EMR along with any other supporting cloud services
• Able to manage Terraform code through Bitbucket and deploy through automated deployment pipelines.
• Good agile team collaboration and able to support multiple teams as needed.
• Strong support lifecycle knowledge working with AWS / 3rd party vendors

Qualifications/Requirements

• Bachelor's degree with minimum 4+ years of experience with AWS (Amazon Web Services) or in lieu of a degree 6+ years of experience in AWS.
• Strong knowledge of SQL and data modeling
• Strong knowledge on AWS services Redshift, EMR, Glue, Lake formation and S3
• Strong understanding of data security and compliance
• Design and implement EMR / EMR Serverless services using Terraform IaC
• Develop and maintain DR capabilities for EMR service.
• Optimize EMR & Redshift clusters for performance, cost, and security
• Collaborate with data analysts and data scientists to understand business requirements
• Excellent problem-solving and communication skills

Desired Characteristics

• Knowledge of data governance and quality processes
• Familiarity with Agile methodologies and DevOps practices
• Knowledge of security and compliance requirements for big data processing
• Familiarity with data governance and quality principles
• AWS well Architecture Framework (WAF) knowledge
• Understanding on serverless services and respective benefits
• Certification in AWS

Eligibility Criteria
Bachelor's degree with minimum 4+ years of experience with AWS (Amazon Web Services) or in lieu of a degree 6+ years of experience in AWS.

Work Timings: 2:00 PM to 11:00 PM IST