Manager, Digital Analytics

Role Summary/Purpose:

Manager, Digital Analytics (Individual Contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives.The role will deliver on business and organizational priorities, working in close collaboration with US Analytics and IAH teams, solving problems with solutions that are powered by data and analytics. The role includes providing strategic thought leadership in optimizing and scaling up current deliveries and building analytics roadmap. The model candidate must be a thought leader, hands on problem solver and deliver actionable insights for the business.

Key Responsibilities:

• Independently work on Digital Measurement Analytics for Synchrony Servicing Platforms in Agile methodology to drive digital data strategy that includes collection & validation of data and reporting.
• Partner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic priorities.
• Responsible for effective communication, project deliverables, adhering to expected timelines, accuracy & compliance with meticulous project management.
• Mentor team members on analytical, technical and functional skills

Required Skills & Knowledge:

• Bachelor's degree with minimum 2 to 4 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4 to 6 years of experience.
• Minimum 1+ years of experience in Digital or Web Analytics Domain utilizing tools such as Adobe or Google Analytics and 1+ years of experience in SAS or SQL.
• Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insights.
• Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner.

Desired Skills & Knowledge:

• Minimum 2 to 4 years of analytics experience in Financial Services Industry
• Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon.

Eligibility Criteria:

Bachelor's degree with minimum 2 to 4 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4 to 6 years of experience.