Swiggy - Assistant Manager - Cab Management - Fleet Operations (4-5 yrs)

Description:

- Way of working: Office/Field

- Employees will work full time from their office base location in Bangalore.

- RARE is a premium personal assistant service designed to save customers time, money, and effort.

- Tailored to meet the demands of busy professionals, RARE offers a comprehensive range of services to simplify their life and enhance their experiences.

- For travel, we handle everything from flight bookings and visa assistance to tailored itineraries and exclusive accommodations.

- Dining services include securing reservations at top restaurants, organizing private dining experiences, and curating menus for special occasions.

- Our gifting solutions ensure thoughtful presents for any event, from sourcing unique items to arranging personalized packaging and delivery.

- RARE also simplifies mobility by coordinating chauffeurs, vehicle rentals, or transport solutions.

- Additionally, we assist with event planning, wellness services, and daily errands, delivering seamless support for every aspect of your lifestyle.

- By streamlining customers' daily tasks and taking care of the details, RARE ensures they can focus on what truly matters, whether it's work, family, or personal goals.

- With a commitment to efficiency, reliability, and personalized solutions, RARE empowers customers to live smarter, achieve more, and reclaim your time.

Roles and Responsibilities:

- Build an inventory of high-quality taxi vendors.

- Implement a system for regular quality checks and updates.

- Set up a mechanism for seamless booking, deployment, and billing.

Background:

- 4+ years in cab fleet management or logistics.

- Strong organizational and vendor management skills.

- Familiarity with local transportation services.

KRAs:

- Maintain a robust and reliable inventory of taxi vendors.

- Ensure smooth and timely bookings.

- Proactively address and resolve vendor-related issues.

KPIs:

- Success rate of tasks in Taxi category

- Repeat rate in Taxi category

- Escalation/complaint rate below defined threshold

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law."