Swiggy - Assistant Manager - Launch Managment (3-6 yrs)

Assistant Manager - Launch

- Employees will have the freedom to work remotely all through the year.

- These employees, who form a large majority, will come together in their base location for a week, once every quarter

About Swiggy:

- Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands.

- With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

- Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

- From starting out as a hyperlocal food delivery service in 2014, to becoming India's leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

- Swiggy Instamart, is building the convenience grocery segment in India.

- We offer more than 30000 + assortments / products to our customers within 10-15 mins.

- We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful.

- Instamart has been operating in 90+ cities across India and plan to expand to a few more soon.

- We have seen immense love from the customers till now and are excited to redefine how India shops.

Job Responsibilities:

Drive Hyperlocal Activation:

- Identification of key catchments for growth where we must win at a hyperlocal level

- Responsible for launching new cities across the country which involves travelling across Pan India

- Monitoring and improving the funnel of TAM to actual transacting users, for both new and dormant users

Hyperlocal Problem Solving:

- Drive RCAs for visiting users and conversions at a geospatial level

- Keep a hawk eye on key input metrics impacting growth across hyperlocals; drive solutioning, tracking and closing of action items with city ops and other city stakeholders

- Identify growth opportunities for increasing penetration and market share for each hyperlocal area we operate in

- Benchmarking with local retailers to ensure relevant and update assortment for customers in each area

- Customer immersions to identify unmet needs and drivers of preference

- Maximize leverage from local events to drive growth

Competitive Intelligence:

- Be on top of market share; identify opportunities/threats and come up with a proactive strategy and plan of action for each city/area.

- Keep abreast of competitive action on pricing/promotions and escalate promptly where appropriate

Desired Skills:

- Work experience in Business operations, Sales/Marketing roles

- Strong analytical and problem solving with an acute attention to detail

- Must be a go-getter with demonstrated ability to be proactive and own projects end to end.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"