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Team Lead - Travel Process
Sutherland Global Services
posted 2d ago
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Flexible timing
Key skills for the job
Job Description
Hiring for Team Lead - Travel Process
- Experience in travel process with GDS Tools like Amadeus
- Experience in handling customer request over voice and chat
- Responsible for team handling , training and mentoring
- Ensuring SLA and quality are met as per requirement
- Responsible for client interaction and handling escalations
- Responsible for maintaining shrinkage and attrition
- Excellent communication skills
Looking for immediate joiners !!!
Employment Type: Full Time, Permanent
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(based on 430 Sutherland Global Services interviews) What people at Sutherland Global Services are saying
Rating based on 101 Team Lead
reviews
Anonymous · Customer Success, Service & Operations - Other
in Chennai
Work space and helping to learn more
Salary and promotions are so delay
Read 101 reviewsTeam Lead salary at Sutherland Global Services
What Sutherland Global Services employees are saying about work life
Sutherland Global Services Benefits
Worklife Balance Perks & Bonuses Employees Allowance Paid Vacation Food Vouchers Health insurance 
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