Suryoday Small Finance Bank
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68 Suryoday Small Finance Bank Jobs
0-5 years
₹ 1.5 - 2.75L/yr
Jalgaon, Nagpur, Aurangabad
15 vacancies
Collection Officer / Sr. Collection Officer
Suryoday Small Finance Bank
posted 15d ago
Job Purpose
To increase collection efficiency and recover the repayment amounts for JLG and Individual Loan. Support Collection Managers to achieve the collection targets.
Role & responsibilities
1. Handover collections on a daily basis to the Audit Officer before the Banking hours.
2. Achievement of monthly collection budget.
3. Timely follow up & Updation of the collection data in Suryoday Collection Application.
4. Visit customers and follow up for OD payments in a courteous and professional manner.
5. 40 customers visit per day.
6. Interact with customers in a courteous and professional manner and provide prompt and quality service to the customers.
7. Take regular feedback from the customer and share with the Branch Manager/Area Manager to enhance the quality of our products and services.
8. Educating the centers about the benefits of the credit history of the customers.
9. Being transparent with the customers in explaining the collection process, Importance of the on time collection & proper validation of the collection receipts/due sheet before leaving collection place and demonstrate high level of integrity as per the code of conducts of Suryoday.
10. Zero error in collection management.
11. Properly updation on collection details/currency details on collection receipt/due sheet.
Preferred candidate profile
> 1 to 4 years of experience in collection.
> Freshers can also apply
Qualification: HSC & above.
Perks and benefits
Two-Wheeler with valid license is must.
Employment Type: Full Time, Permanent
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