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2 Diverse Lynx Support Analyst Jobs
Support L3 Support Analyst
Diverse Lynx
posted 2y ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Technical skills (Required - Mandatory)
Area of responsibilities Skill Level
", - Should have strong experience in SCCM 2007 2012 / version 1802,1806,1810,1902, 1910.
- Experience in design and installation of Microsoft System Configuration Manager.
- Experience in Tire 3 systems management with multiple SCCM hierarchy and Domains
- In-depth knowledge of SCCM client installation, software distribution, patch management, and other SCCM issues.
- Hands-on experience in upgrading the SCCM environment.
- Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
- Experience in deploying, troubleshooting, and managing Bit locker encryption on Windows devices
- SCCM knowledge and experience
- Experience in supporting Windows Servers and Administration
- Custom reporting and SSR reporting
- Hands-on experience in WSUS server and its administration
- Experience in PowerShell and automation
- Good Knowledge on Windows 2008 R2/2012/2016/2019
- Able to use SCCM Collection to push the packages, patches
- Troubleshooting skills with Windows Servers, SCCM
- Good scripting knowledge using PowerShell, CLI
- Understanding of VMWare virtualization technologies
- Good Team Player,
- Good Attitude,
- Leadership skills
- Proactive problem solving
- The ability to be supportive and motivate others.
- Good communication skills
- Active listening skills
- Experience in running operations with ITIL processes / ITIL certified.
- Excellent Analytical and troubleshooting skill.
- Excellent in Verbal, written communication.
- Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
- Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
- Experienced in running operations following ITIL processes.
- Experienced in writing RFPs solutions and presentations during client visits.
Area of responsibilities Skill Level
- Data Centre Managements and should be ready to support during business hours and on-call support.
- Experience in design and installation of Microsoft System Configuration Manager.
- Automate the manual work using powershell
- Troubleshoot and fix McAfee Agent, Network related and Vulnerability issues.
- Responsible for Monthly MS Windows OS Patch testing and share the feedback.
- Server Performance issue and Performance monitor enabling.
- Drive Problem Management activities for RCA analysis and preventive actions
- Create and publish knowledge base articles and contribute to knowledge management activities in the service.
Employment Type: Full Time, Permanent
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People are getting interviews at Diverse Lynx through
People are getting interviews through
(based on 13 Diverse Lynx interviews)
Job Portal
Referral
Recruitment Consultant
61%
23%
8%
8% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Support Analyst at Diverse Lynx are saying
Support Analyst salary at Diverse Lynx
reported by
3
employees
with 4-6
years exp.
₹5
L/yr - ₹7
L/yr
5%
more
than the average Support Analyst Salary in India
View more details
What Diverse Lynx employees are saying about work life
based on 299 employees
Strict timing
Monday to Friday
No travel
Day Shift
Diverse Lynx Benefits
Submitted by Company
Cafeteria 
Health Insurance Free Food Job Training Free Transport
Submitted by Employees
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