Guest Relation Executive

Essential Job Duties & Responsibilities:

Greets and meet clients, candidates, applicants and client visitors. Coordinate security procedures

for recording invited guests, delegates, clients. Arranges escorts as needed.

Support all access (Contractor Access badges, visitor badges etc) related transaction including but

not limited to addition, deletion, or update records in CRMS/DRMS for IBM direct suppliers.

Based on request, reconcile the badges, assets and keys assigned to Supplier Personnel.

Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of

conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment,

ensuring equipment is in good operating condition. Coordinate video and/or web conferencing as

needed.

Scheduling and confirming appointments, meetings, and events.

Perform frequent facility walk throughs to ensure upkeep & maintenance within the premises are

maintained at acceptable standards

Coordinates catering for meeting and events, approvals for catering expenses and reviews invoices

to arrange billing to appropriate department or business unit.

Coordinate office supplies and other common use items for the location, such as café supplies,

equipment toner, printer paper, freight and shipping supplies etc.

Maintains neat appearance reception area, conference rooms café and other common areas.

Requests building and housekeeping services as needed. Periodically inspects common area

equipment to ensure good operating condition and coordinate for periodical maintenance/services

Maintains records and logs of service requests and tracks their status.

Coordinate for arranging convenience/hospitality services for guests such as transportation, tickets,

reservations, etc.

Decisions made with general understanding of procedures and company policies to achieve set

results and deadlines.

Interaction with employees for taking feedbacks/surveys.

Support other administrative works which includes but not limited to social activities and events

which cultivate a sense of community and celebrate diversity and cultural heritage, audio visual

support, event management, capturing the voice of the employees.