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34 Super Scholar Jobs
Pre Sales Telecaller
Super Scholar
posted 9hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Overview: The Pre Sales Telecaller plays a pivotal role in driving our sales strategy by being the first point of contact for potential customers. This role is essential for understanding customer needs and showcasing our products or services in a compelling manner. As part of the sales team, the Pre Sales Telecaller will engage with leads generated through various marketing channels, building rapport and gaining insights into customer requirements. The aim is to set the stage for the sales team to effectively close deals, generate interest, and ultimately enhance customer satisfaction. This role requires a unique blend of customer service skills, sales acumen, and a thorough understanding of our product offerings. An effective Pre Sales Telecaller will not only boost sales efforts but also contribute to the overall growth and success of the organization.
Key Responsibilities:
- Conduct outbound calls to potential customers and leads.
- Develop a deep understanding of product offerings and services.
- Qualify leads based on established parameters and customer needs.
- Maintain detailed records of calls, customer interactions, and feedback in CRM systems.
- Identify customer needs through effective questioning and listening.
- Book appointments for the sales team with prospective clients.
- Support the sales team in crafting sales pitches and follow-ups.
- Track and report on individual and team performance metrics.
- Collaborate with marketing to ensure alignment on campaigns and promotions.
- Respond to customer inquiries and provide accurate information about services.
- Follow up on leads that were previously contacted.
- Handle objections and convert them into opportunities.
- Keep up-to-date with industry trends and competition.
- Assist in preparing sales presentations for sales meetings.
- Generate reports on call activities and customer feedback.
Required Qualifications:
- High school diploma or equivalent; bachelor s degree preferred.
- Proven experience in telemarketing or a similar role.
- Strong verbal and written communication skills.
- Familiarity with CRM software and sales tools.
- Excellent listening and problem-solving skills.
- Ability to work in a fast-paced, target-driven environment.
- Knowledge of sales principles and practices.
- Proficient in Microsoft Office, especially Excel.
- Strong organizational and multitasking abilities.
- Ability to take and demonstrate initiative.
- Experience in customer service is a plus.
- Ability to adapt to changing customer needs and market conditions.
- Committed to delivering high levels of customer satisfaction.
- Experience in B2B sales is advantageous.
- Time management skills and ability to prioritize tasks effectively.
- Willingness to learn new products and sales techniques.
Employment Type: Full Time, Permanent
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based on 11 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Super Scholar Benefits
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