Executive - Permit

YOUR TASKS AND RESPONSIBILITIES:

• Customer licenses - manage license process in SAP of DEA and State licenses
  • Product complaints - patient and pharmacy reimbursement
  • Collect required information for reimbursement from pharmacy / patients
  • Submit patient request to A/P for patients, pharmacy request to Finance
  • Prepare monthly Winlevi report and circulate to brand sales team
  • Report Sun product complaint duplications to Quality department
  • Grant access to customers to PO tracking portal

• Customer Master Direct- creating / extending customer ship-to accounts in SAP
  • New customer creation (Sold-to, Ship-to, Payor, Bill-to, Lockbox)
  • New ship-to address
  • Extending customer from one company to another

• KPI s:
  • Ensure customer licenses are loaded in SAP within 4 hours of being provided
  • Update Track-wise database within 24 hours of receiving consumer complaint
  • Submit check requests to A/P within 24 hours of document collection

WHO YOU ARE:

• Bachelor Degree in Business Administration or 5+ years in pharmaceutical setting with experience in the areas of sales operation and/or customer service
• Individual should be detailed oriented with the ability to handle heavy workload and the ability to work independently under pressure in a fast-paced environment

Job Location: Sun House, Goregaon East, Mumbai