Studio Incharge

• Work closely with the store team to achieve IDS & store Targets
• Convert leads generated by IDS BD into sales by proactive interaction with customers for need assessment (design preferences); Emphasize on add on sales & increase in average bill value
• To handle customer queries related to product, product availability, pricing information, sizing, material etc.
• To proactively assist the customer in mixing and matching based on their design preferences • To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer
• To oversee IDS sales across nearby stores and manage customers specific to IDS for these stores
• To forward leads to IDS Project Managers for customers with interior designing & space planning requirements
• Provide inputs on VM for the store and ensure adherence to VM guidelines defined at corporate
• To have basic understanding of footfalls, conversations, Stock rotation, inventory
To groom as per Fabindia standards and adhere to the code of conduct