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3.6

based on 22 Reviews

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36 Stripe Jobs

Operations Associate Apprenticeship Intern

0-1 years

Bangalore / Bengaluru

1 vacancy

Operations Associate Apprenticeship Intern

Stripe

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

  • Develop a foundational understanding of our products, services, and features to assist customers effectively
  • Respond promptly and professionally to customer inquiries via emails, providing accurate information and resources
  • Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments
  • Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided
  • Maintain accurate and detailed records of customer interactions, issues, and resolutions using internal tools
  • Participate in team meetings, training sessions, and continuous learning initiatives to enhance skills and knowledge
  • Engage in comprehensive training programs, seeking feedback and actively working on improving performance and developing professional skills
Minimum requirements
  • You have a user first mindset and are energized by the challenge of solving difficult problems
  • You have excellent English communication skills, both written and verbally
  • You excel in analytical thinking, open ended research, and problem solving
  • You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions
  • You have a process-oriented mindset and ability to get things done
  • You enjoy working in an in-office environment with strong cross team collaboration and support
  • You are able to prioritize and enjoy working in a quick-moving environment
  • You are humble and have a proven track record for working well across teams and with external partners

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Stripe Interview Questions & Tips

Prepare for Stripe Operations Associate roles with real interview advice

People are getting interviews at Stripe through

(based on 15 Stripe interviews)
Company Website
Job Portal
Referral
Campus Placement
33%
20%
7%
7%
33% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Stripe are saying

3.3
 Rating based on 5 Operations Associate reviews

Likes

Employee friendly policy, Good pay

Dislikes

Bias in promotions. Good performers are not recognised. Overall role stagnation over the long term.

Read 5 reviews

Operations Associate salary at Stripe

reported by 41 employees
₹4.2 L/yr - ₹16.5 L/yr
153% more than the average Operations Associate Salary in India
View more details

What Stripe employees are saying about work life

based on 22 employees
67%
93%
60%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Stripe Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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