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61 Stripe Jobs
Operations Associate, Legal
Stripe
·
1-3 years
₹ 8.4 - 13.2L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Operations Associate, Legal
Stripe
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Who we are About Stripe
About the Team
Stripes global legal operations team is dedicated to delivering an exceptional support experience for legal entities, law firms, and government agencies reporting compliance violations and policy non-adherence. The team plays a vital role in managing and ensuring compliance with various legal requests and requirements that Stripe users must regularly follow.
What You ll Do Stripe is launching Stripe Delivery Centers - a global team to design, implement and grow Stripe s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe s growth. If you like challenging, scaled problems and are interested in helping users feel secure and supported while they navigate their complaints - let us know!
Responsibilities:
- Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board.
- Support users concerns and provide exceptional customer service.
- Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience.
- Respond to reports submitted by legal and government entities via email.
- Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features.
- Gather unique insights into how thousands of businesses using Stripe operate and scale.
- Gain a comprehensive understanding of Stripes operations from the ground up and contribute to the organizations future impact.
- Play a key role in establishing a new team and fostering an operational culture at Stripe.
- Partner with global operations specialists or business process owners to manage critical workflows effectively.
We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- You have a user first mindset and are energized by the challenge of solving difficult problems
- You have excellent communication skills, both written and verbally
- You excel in critical thinking and problem solving
- You might have close to 1 to 3 years of experience in customer service or internal/external user-facing operations
- You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user s challenges
- You are able to identify opportunities to improve operational efficiency
- You have a process-oriented mindset and ability to get things done
- You enjoy working in an in-office environment with strong cross team collaboration and support
- You are able to prioritize and enjoy working in a dynamic space
- You are humble and have a proven track record for working well across teams and with external partners
- Prior experience in legal operations
- Prior experience or knowledge in user support
- Prior experience working on projects or process improvement initiatives
Team
Operations
Job type
Full time
Employment Type: Full Time, Permanent
Read full job descriptionStripe Interview Questions & Tips
Prepare for Stripe Operations Associate roles with real interview advice
What people at Stripe are saying
Rating based on 4 Operations Associate
reviews
Anonymous · BFSI, Investments & Trading
in Bangalore / Bengaluru
Likes
Employee friendly policy, Good pay
- Salary - Good
Dislikes
Bias in promotions. Good performers are not recognised. Overall role stagnation over the long term.
- Skill development - Bad
+4 more
Operations Associate salary at Stripe
reported by
44
employees
₹5
L/yr - ₹14
L/yr
188%
more
than the average Operations Associate Salary in India
View more details
What Stripe employees are saying about work life
based on 26 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Stripe Benefits
View more benefits
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