Senior Manager - Presales (7-15 yrs)

Responsibilities:

1. Technical Expertise:

- Develop a deep understanding of Conversational AI, Smart Agent Assist, CCaaS and their technical capabilities.

- Stay current with industry trends, emerging technologies, and competitor offerings.

2. Customer Engagement:

- Engage with prospective clients to understand their technical requirements and business challenges.

- Conduct needs assessments and provide tailored technical solutions.

3. Solution Demonstrations:

- Deliver compelling product demonstrations that showcase the features and benefits of our solutions.

- Customize demonstrations to align with the specific needs and use cases of potential customers.

4. Collaboration with Sales:

- Work closely with the sales team to understand customer goals and contribute to the development of winning sales strategies.

- Assist in the preparation of technical proposals, RFP responses, and other sales materials.

5. Technical Presentations:

- Conduct technical presentations, both in-person and virtually, to convey the value proposition of our products/services.

- Address technical inquiries and concerns during the sales process.

6. Proof of Concept (PoC):

- Lead the design and implementation of proof of concept projects to demonstrate the feasibility and effectiveness of our solutions.

7. Customer Relationship Building:

- Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support.

Qualifications:

1. Bachelor's degree in a technical field

2. Proven experience in a technical pre-sales or similar role in the technology industry.

3. Strong understanding of relevant technologies, including (but not limited to) [list specific technologies relevant to the company's products/services].

4. Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.

5. Ability to work collaboratively in a team environment and interface effectively with internal teams.