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6 Stratapps Solutions Jobs
CSM (Xamplify)
Stratapps Solutions
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Establish clear client retention goals
Process milestones for the clients and employees to work toward
Assist customers with setting up and navigating programs or software
Promote the value of the product
Create Success Plans and Work accordingly with the clients
Build Relationship with the customers to conduct more Strategic discussion to improve usage of our product
Upsell services and products with the brand image
Promote value through customer experience
Assist in creating training courses and educational materials
Review customer complaints and concerns and seek to improve the customer experience
Requirements and skills
Proven work experience as a Customer Success Manager or similar role
Experience working with brand image and promoting value through customer experience
Exceptional ability to communicate and foster positive business relationships
Technical skills required, as they relate to the use of the product or service
Accountability and personal organization are essential
Experience in managing a diverse group and training each according to company standards
A communications or marketing degree is preferred.
Employment Type: Full Time, Permanent
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based on 9 employees
Flexible timing
Monday to Friday
No travel
Stratapps Solutions Benefits
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