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Maruti Suzuki
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803 Maruti Suzuki Jobs
AM/DM Territory Service Manager
3-7 years
₹ 9.15 - 18.25L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
AM/DM Territory Service Manager
Maruti Suzuki
posted 8mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc.
- Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio.
- Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory.
- Handling critical customer complaints and technical issues of the territory
- Managing technical campaigns and recalls
- Escalation of product feedback at Head office
- Improving customer experience by implementation of SAS in workshops
- Assisting dealerships in reducing system and process related inefficiencies
Employment Type: Full Time, Permanent
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Rating based on 65 Territory Service Manager
reviews
Anonymous · Customer Success, Service & Operations
in Chennai
Learning, Growth, Compensation
- Salary - Excellent
Culture, Work Life balance
- Company culture - Bad
Territory Service Manager salary at Maruti Suzuki
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Maruti Suzuki Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Free Food 
Free Transport 
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Maruti Suzuki Mumbai Office Location
Maharashtra 400051
