Develop a deep understanding of Strada Payroll own IP solution at a functional/ technical as well as business level.
Develop and monitor system usage and performance matrix .
Ensure problems are identified and managed in line with the Strada SDLC and DevOps framework.
Identify and document technology risks and provide solutions to reduce, mitigate or transfer the risk.
Perform daily, weekly and monthly checks and maintenance to ensure the health, performance, and availability of solutions.
Develop and implement proactive systems monitoring and alerting.
Provide coaching and advice to other areas of change to help empower and transfer knowledge to other teams.
Collaborates with Engineering team and stakeholders to write features and user stories, based on requirements that include acceptance criteria and acceptance tests.
Work in an Agile DevOps environment with Engineering, QA and Product Leads and Managers.
Experience and Qualifications
Four or more years of experience with enterprise HR business applications including payroll
Four or more years of experience with any HRIS business / System Analyst or Systems Support processes and its integration tools .
More than one year working in Agile, lean and or DevOps driven environment.
Experience in troubleshooting web application and API services.
Basic Scripting e.g., Shell, Python.
Experience as troubleshooting applications on Azure.
Experience of New Relic monitoring for performance analysis, tuning.
Working Knowledge on Azure Cloud Landscape.
Bachelor or Master s degree with a Business or Technical emphasis, or equivalent
Competencies
Strong analytical skills and technical background combined with keen business acumen.
Service-oriented and proactive with a strong sense of accountability.
Self-starter with a proven record of working independently and collaboratively in a demanding interdisciplinary team environment.
Detail-oriented thorough, with the ability to understand and identify the key trends and levers that drive the business.
Excellent verbal and written communication skills. The ability to clearly explain complex cases and analysis is equally important as understanding it.
A willingness eagerness to learn and further develop your career in Product development and support environment.
Ability and persistence to find root causes and drive to understand the unknown.
Hands-on technical approach with a strong focus on accuracy and quality.
Track record of success in dealing effectively with complex functional / technical topics to drive resolution and ability communicate status with senior managers and leaders
Solves complex problems
Acts as a resource for colleagues with less experience