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43 Strada Jobs
Change Management Support Analyst
Strada
posted 25d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provides overall support for the change management process
- Reviews change record content to ensure requests are properly documented per process
- Work with technical teams to ensure change process adherence
- Ensures change records have proper approvals prior to change implementation
- Rejects change requests if compliance is not met
- Helps to prepare for and lead Change Advisory Board (CAB) meetings
- Helps to implement change request efficiencies by working with technical teams to identify standard, no risk change requests
- University level degree, in related technology field
- 2+ years of experience in supporting IT Service Mgmt processes, with a focus on Change Management
- ITIL Service Mgmt qualification is recommended
- Efficient with using MS O365 applications
- Strong Problem Solving/Analytical Skills
- Excellent communication skills, both written and oral
- Fluent in English
- Proven ability to follow processes
- Energetic and friendly, positive can-do attitude
- Quick learner
- Team player
- Flexible work schedule, able to work nights and possibly weekends, as needed
- English
Employment Type: Full Time, Permanent
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