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18 Stem Inc Jobs

Supervisor, Data Analyst

3-5 years

Gurgaon / Gurugram

1 vacancy

Supervisor, Data Analyst

Stem Inc

posted 4mon ago

Job Description

  • Developing and implementing operational strategies.
  • Managing and supervising a team of employees.
  • Analyzing and improving processes to increase efficiency and productivity
  • Identifying and resolving operational problems and issues.
  • Ensure Service Level Agreements (SLA) are met on timelines and accuracy
  • Ensure feedback is provided for the process.
  • Systematically identify, analyze and tackle issues and problems to reach optimal solutions in a timely manner.

Professional Qualification
  • Experience of 3-5 years in technical support to software products (B2B SaaS product)
  • Experience in customer service, technical support, ticketing tools, and troubleshooting skills.
  • Operational Excellence: Proven track record of driving operational excellence and process improvements.
  • Communication: Excellent communication and interpersonal skills.
  • Attitude: Highly positive attitude and a people person.
  • Multitasking: Ability to work under pressure and handle multiple tasks simultaneously.
  • Technical Skills: Proficient in Microsoft Office Suite and operational management software (JIRA, SF, Netsuite)
  • Strong team player while possessing the autonomy to manage his own workload.
The ideal candidate for this role should have strong leadership skills, excellent communication and interpersonal skills, experience in managing teams, and a deep understanding of operations and business processes.


Employment Type: Full Time, Permanent

Functional Areas: Analytics & Business Intelligence

Read full job description

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What people at Stem Inc are saying

3.7
 Rating based on 3 Data Analyst reviews

Likes

Flexibility in timings, no micromanagent so far, great teammates and employees are friendly, free lunch.

Dislikes

More learning opportunities to employees and nothing else as of now!

Read 3 reviews

Data Analyst salary at Stem Inc

reported by 9 employees with 2-4 years exp.
₹5.4 L/yr - ₹8.2 L/yr
At par with the average Data Analyst Salary in India
View more details

What Stem Inc employees are saying about work life

based on 16 employees
78%
89%
75%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Stem Inc Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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