Collection Team Lead

Roles and Responsibilities

• Manage a team responsible for collection of outstanding debts from customers.
  
• Oversee daily operations, ensuring timely recovery of bad debts and maintaining high levels of customer satisfaction.
  
• Develop strategies to improve collection efficiency, reduce delinquencies, and increase recoveries.
  
• Collaborate with internal stakeholders to resolve issues related to loan processing, account management, and credit risk assessment.
  
• Analyze data to identify trends, opportunities for improvement, and areas requiring attention.
  

Interested candidates can share their resume at puja.vishwakarma@startek.com