Sr Move Coordinator/Key Account Manager

Role & responsibilities

Key Responsibilities:

• Sales Devise a sales strategy to add clients and business to the company. Pursue leads to achieve or exceed sales targets.
• Planning and Scheduling the relocation of fine arts assets, considering logistical requirements, timelines, and project constraints. Coordinate with stakeholders to establish priorities and minimize disruptions to ongoing operations.
• Client servicing by being the company face for the client from receiving the query, to sharing the quote to proactivley update clients on the latest developments with their shipments
• Documentation and Recordkeeping is a key part of the job profile. Maintain accurate records and documentation of all aspects of the relocation process, including inventory lists, packing materials, transportation manifests, and installation plans. Ensure that all documentation is organized, accessible, and up-to-date for future reference and auditing purposes.
• Operations management - Coordinate and arrange with respective departments on outbound and inbound transport of artworks from start to finish, including storage, packing and crating, onsite and offsite and prepare the requisite paperwork
• Risk Management and Contingency Planning: Identify potential risks and challenges associated with fine arts relocation activities, such as weather-related delays, transportation accidents, or handling errors. Develop contingency plans and risk mitigation strategies to minimize disruptions and ensure the safe and successful completion of relocation projects.
• Quality Assurance and Customer Service: Maintain high standards of quality and customer service throughout the fine arts relocation process, striving to exceed the expectations of internal and external clients. Seek feedback from stakeholders and implement continuous improvement initiatives to enhance the efficiency and effectiveness of relocation services

Preferred candidate profile

• Bachelor's degree in Art History, Museum Studies, Arts Administration, or related field preferred.
• Previous experience in art handling, museum logistics, or fine arts relocation highly desirable.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Knowledge of best practices for handling, packing, and transporting fine arts assets, including familiarity with industry standards and regulations.
• Proficiency in Microsoft Office Suite and other relevant software applications for documentation and recordkeeping.
• Ability to work independently and under pressure in a fast-paced environment, with a commitment to meeting deadlines and achieving project objectives.
• Flexibility to work evenings, weekends, and overtime as required for fine arts relocation projects and events.

Willingness to travel locally and nationally for site visits, vendor meetings, and project supervision.

Perks and benefits